FAQ
We have listed the most important questions and answers here.
What are wanderlust cards?
Our Wanderlust Maps are lovingly designed travel maps featuring our very own personal recommendations. There you'll find our favorite places, great restaurants, beautiful viewpoints, and places you absolutely must visit!
How do I receive my digital product after purchase?
After purchase, you'll immediately receive a download link via email. This allows you to download your Wanderlust Map directly to your smartphone or tablet.
Can the maps also be used offline?
Yes, you can easily save the PDF files to your device and access them even without an internet connection.
Can I also print the PDFs?
Of course! You can easily print out the Wanderlust Card and take it with you on your trip, for example.
I didn't receive an email with the download link – what should I do?
Please send us an email to info@mamatochterontour.de or use our contact form . We'll help you as quickly as possible!
Can I return digital products?
Digital products are non-returnable, as they can be downloaded immediately after purchase. We ask for your understanding.
What happens if I accidentally delete the file?
No problem! Just send us a quick message with your order number, and we'll resend you the download link.
How up to date are the tips?
Our tips are up-to-date. Our favorite destinations: Rome, Ajaccio, Barcelona, Genoa, Mallorca, and especially Norway with Eidfjord, Geirangerfjord, and Stavanger – beautiful and personally experienced.
Who is behind the recommendations?
We're a mother-daughter duo with a passion for travel! We're passionate about travel, whether it's city breaks, road trips, or cruises (we've already done ten!). Our recommendations are based 100% on our own experiences.
Can I save the map on my smartphone?
Yes, all wanderlust maps are optimized as PDFs and can be easily saved on your smartphone.
How can I pre-order a product?
Register with no obligation using our pre-order form . As soon as the product is available, we'll notify you by email – with no obligation or upfront payment required. ✨
I am a hotel, travel agency or provider – how can I cooperate with you?
Just send us an email to info@mamatochterontour.de or use our contact form . We look forward to working with you! 🤝
